Financial Compensation.

Whenever you take out a mortgage or secured loan the contract, agreement and/or terms and conditions must comply with all relevant laws, rules and regulations.

You could be entitled to redress if you have had, or still have, a Secured Loan.

Compensation – Not For Mis-selling

Our ‘claims model’ centres around contract irregularities not mis-selling. We work with specialist solicitors to help our clients make a claim. If a financial contract has been produced by a lender/product provider that is flawed, invalid or unenforceable then this is the responsibility of the lender.

But I agreed to and signed the contract?

While this is correct, the lender still has to maintain a fair relationship with you when producing the contract.

If a lender has produced a contract that is flawed, or an agreement where you are subjected to an unfair relationship with that lender, then you may be entitled to claim for financial redress. In most situations you did not have a choice of agreements from the lender, you only had the choice of one contract, a contract that was the responsibility of the lender.

Underwriting (Vetting)

Our internal underwriting (vetting) department will assess each of the submitted applications. Where underwriting (vetting) believe there is a reasonable chance of success a ‘yes’ decision will be made. Where underwriting (vetting) believe that a successful claim is unlikely a ‘no’ decision will be made. On occasion a ‘possible‘ decision may be returned. This often means that there is not enough information about the contract to be able to make a firm assessment at this stage and sight of the information held by the lender is required before a final assessment can be made.

Instructions - How do you get your secured loan reviewed?

Contact us at:
t: 0845 409 3520
f: 01772 200127
e: info@help4upreston.co.uk

Our representative will meet with you at a time and place of your convenience. It is the representative's job to ensure that you understand exactly how we work and take you step by step through the paperwork. You decide which products you wish to proceed with.

The cost of a secured loan Client Review is £295, which is refundable should your case be unsuccessful (subject to Terms and Conditions).

Investigation

In accordance with the provisions of the Data Protection Act, our solicitors will now contact the lender to obtain your ‘client file’, including the contract / agreement relating to the loan. Where the lender does not comply, an offence is committed and our solicitors will use the full power of the law to obtain this file.

Solicitor

With the ‘client file’ in, a further assessment of your case will be made and a specialist solicitor will be assigned where we believe you may still have a successful claim. Your solicitor will build a case, based around contract irregularities looking to obtain the maximum level of compensation for you. While many cases are expected to be settled ‘outside of court’, should the need arise to take the lender to court, your solicitors will purchase, at their cost, a legal expenses insurance policy and obtain expert barrister's opinion where required.

Payment

Where a successful claim is for a current secured loan, a successful claim fee of 30% of any amount recovered and/or written off by the provider will be payable. You will receive (where applicable) a cheque for the remaining amount. No deduction is made from successful claims against redeemed secured loans.